The following information refers to cuckoo clock repair.

To learn about repairing weight driven wall clocks, (i.e. Hermle) please follow the tabs in the top Menu Bar.)

At this time, we do not repair grandfather and / or mantle clocks.

Every Cuckoo Clock should be oiled and cleaned every three to five years for optimal performance.
If you have a clock that isn’t running, we are here to help you. Before any clock is shipped or dropped off to us it would help to know more about it. We welcome your pictures and any information you have. If you are comfortable removing the clock backing for a picture of the movement, please do so. 

-We always begin by inspecting the movement and bellows. If there are no apparent issues,  the movement is cleaned and oiled for a set fee of $99***

-Music box clocks are an additional $55 to assess, clean, and re-adjust.

***Clocks with movable parts are adjusted for an additional $10 per part.

Bellows (cuckoo whistle noise) are also inspected. If they have no tears, they are left alone. If they are torn I will recover the whistles,at your discretion, for $35.

We ask to keep the clock for at least a week to assess and confirm that it works as it should.

All other repairs will be assessed and priced on an individual basis.

If issues are apparent, the movement and bellows can be rebuilt and / or replaced, with your permission. 

These Options Are :

$229 - rebuild your movement, which is stripping it down to its parts, cleaning and smoothing the pivots, and bushing all the worn plate holes back to specification. **This does not include the cost of any necessary replacement parts.
$299- get an exact replacement movement installed, brand new from the factory, by availability. Currently, Regula movements are still in manufacture, and some Hubert Herr movements can be found, though their factory is closed. The new movment comes with a 3 year factory warranty.   

***Any parts to the music box and it’s features that need repair and/or replacement would be additional cost and discussed with customer at time of work.
                                     
We maintain constant contact with you during these processes and send you photos and videos of your clock during its servicing. Customer pays for the cost of shipping and return.

NOTE : There is a credit card processing fee of 2.5% for repairs.